Privacy Policy


This privacy policy applies to as well as to the associated website pages where Trellis Corporation offers support to and interaction with and between Trellis Corporation customers and partners and any other website that expressly references this policy. References to “Trellis”, “we” or “us” means Trellis Corporation and its affiliated entities worldwide.

At Trellis Corporation, we respect the privacy rights of our users and recognize the importance of protecting personal information that can be used directly or indirectly to identify an individual when using our Website. This privacy policy is designed to help you understand what information we collect from you, and how we use and share that information.

We may update this policy from time to time. When we do so, changes in our policy will be effective immediately upon posting to the website. As a result, we recommend that you check this policy regularly.

When, How and Why We Process Personal Information

Definition of Personal Data
Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location personal data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Information We Collect

Registration and contact information
We collect Personal Data that you choose to provide to us by registering for an event, training session or other offering; participating in bulletin boards or discussion groups; downloading materials from our website; asking us to contact you; or otherwise submitting your contact information to us. This contact information may include your email address, first and last name, email address, mailing address or phone number.

Technical usage and contact information
We automatically collect information on how you interact with our website, such as the IP address from which you access our offerings, date and time, information about your browser, operating system and computer or device, pages or features viewed and items clicked or tapped. We also may collect location information, including location information automatically provided by your computer or device. We use cookies and similar technologies to collect some of this information.

Third Party Platforms
We may collect information when you interact with our advertisements and other content on third-party sites or platforms, such as social networking sites. This information may include such information as “Likes”, profile information gathered from social networking sites, or the fact that you viewed or interacted with our content.

Legal Basis for Collections

Use of Our Website
We process your IP address only to allow your device to establish a connection to our webserver over the internet. This processing is based on the legitimate interests of Trellis Corporation. The purpose as well as our legitimate interest is to provide the website to you..

If you contact us, the processing is based on the performance of an existing contract with you or necessary in order to take steps prior to entering into a contract with you or based on the legitimate interests of Trellis Corporation. The purpose, as well as our legitimate interest, is to answer your inquiry.

Performance of a Contract
We process and store personal data you provide to us in order to perform our contract with you or necessary to enter into a contract with you.

Legitimate Interest
We also process information you provide to us to pursue our legitimate interests. Trellis Corporation products help anyone who sells online save time and drive better growth through advertising. To engage visitors and leads, we have a legitimate interest to collect relevant data and send messages based on this information, and to manage, maintain and improve our business and offerings to you.

Marketing Communications and Consent
Where you have opted to receive marketing communications from us, we will process your personal data to provide you with marketing communications in line with the preferences you have provided. You are not under any obligation to provide us with your personal data for marketing purposes, and you can withdraw your consent to your personal data being processed in this way at any time by contacting us at [email protected] or, where relevant, by following the unsubscribe link in any marketing communication you receive from us. If you choose to withdraw your consent, this will not mean that our processing of your personal data before you withdraw your consent was unlawful.

How We Use Information We Collect

We use your information in the following ways:

  • To provide, maintain and improve our website and our offerings, including to operate certain features and functionality (for example, by remembering your information so that you will not have to re-enter it during this or subsequent visits)
  • To process your inquiries or otherwise deliver customer service
  • To control unauthorized use or abuse of our website and our offerings, or otherwise detect, investigate or prevent activities that may violate our policies or be illegal
  • To analyze trends, administer or optimize the website, monitor usage or traffic patterns (including to track users’ movements around the offerings) and gather demographic information about our user base as a whole
  • To communicate directly with you, including by sending you newsletters, promotions and special offers or information about new products and services
  • To deliver you advertising, including by serving and managing ads on the website or on third-party sites and to tailor ads based on your interests and browsing history
  • In the manner described to you at the time of collection or as otherwise described in this policy

Sharing Your Information with Third Parties
We neither rent nor sell personal data in a personally identifiable form to anyone. However, we may share personal data with third parties as described in this policy.

We use third-party analytics such as Google Analytics (collectively “analytics”) to help analyze how our customers use the website. Our analytics use cookies to collect information such as how often customers visit the website, what pages they visit, and what other sites they used prior to coming to our website. We use the information we get from analytics only to improve our website, products and services. Analytics collects the IP address assigned to a customer on the date the customer visits the website, and in some cases, the customer’s name or other personally identifying information. Although analytics plants a persistent cookie on a customer’s web browser to identify a unique customer, the next time that customer visits the website the cookie cannot be used by anyone but our analytics services. Our analytics providers’ ability to use and share information collected about visits to the website is restricted by the internal Terms of Use and Privacy Policies of these providers.

We may share your personal data with third-party service providers to permit such parties to provide services that help us with our business activities, which may include assisting us with marketing, advertising our product/service offerings, or providing, maintaining and improving the features and functionality of the offerings, among other things. Unless expressly informed differently, our agents do not have any right to use the personal data we share with them beyond what is necessary to assist us.

Business Transfers
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal data could be one of the assets transferred to or acquired by a third party.

Protection of Trellis and Others
We reserve the right to access, read, preserve and disclose any information that we believe is necessary to comply with law or court order; enforce or apply our offering contracts and other agreements; or protect the rights, property or safety of Trellis Corporation, our employees, our users or others.

We may share your personal data with third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud or security or technical issues.

We may share your personal information with our business partners who offer a service to you with us jointly—for example, when running a cross-promotion.

Other Third Parties and Aggregated Information
We may share your personal information with a third party if we have your consent to do so. We may also share aggregated or anonymized information with third parties for other purposes. Such information does not identify you individually, but may include usage, viewing and technical information which we collected through our technology. If we are required under applicable law to treat such information as personal information, then we will only disclose it as described above. Otherwise, we may disclose such information for any reason.

Retention Period
We may retain your information as necessary to support our offerings, comply with our legal obligations and/or resolve disputes.

The security of your personal information is important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal data. We limit access to personal data about you to employees who we believe reasonably need to come into contact with that information to provide our offerings to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect personal data.

When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology. No method of transmission over the internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal data, we cannot guarantee its absolute security.

Customer accounts are protected by a password for privacy and security. It is imperative that you prevent unauthorized access to your account and personal data by selecting and protecting passwords and limiting access to your computer or device and browser by signing off after you have finished accessing your account.

External Links
Our website may contain links to third-party websites. This policy applies solely to information collected by us. Even if the third party is affiliated with us through a business partnership or otherwise, we are not responsible for the privacy practices of such third party. We encourage you to familiarize yourself with the privacy policies of such third parties to determine how they handle any information they separately collect from you

Your Obligation to Provide Us Personal Data
You have no statutory or contractual obligation to provide us with any personal data. However, your use of our website may be impacted and we may not be able to provide you with our services if you decide not to do so.

Your Rights
You have a right to request that Trellis Corporation change, rectify, complete, erase or restrict the processing of your personal data. For processing of personal data that is based on the legal basis consent or fulfillment of agreement you also have the right to data portability.

You have a right to withdraw your consent (if our processing is based on consent); however, this right does not affect the lawfulness of the processing based on the consent before its withdrawal. We may continue processing your personal data based on other legal grounds, except for consent.

You have the right to request access and further information concerning the processing of your information. You have the right to obtain a copy of the personal data that we process relating to you free of charge once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs.

Contact Us and Complaints
To exercise your rights or to ask any questions regarding our processing of your personal data, please contact us at [email protected] If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority.

Last updated: June 1, 2020